Email Confirmation: After completing your purchase, you will receive an email with your receipt.

Paper Receipt: If you selected a paper receipt, we will send you a high-quality A4 PDF version.

Thermal Receipt: For thermal receipts, we will provide you with a shop-style PNG receipt.

Download or Print (if applicable): You can download or print your receipt from the email, or we will send it physically if requested.

Check Your Email: Make sure to check your inbox and spam/junk folder for the receipt email. Sometimes, emails can end up in the spam folder.

Verify Your Email Address: Ensure the email address you provided during checkout is correct. If there's a typo, the receipt might have been sent to the wrong address.

Wait for Processing: Occasionally, there may be a delay in processing your receipt. Please allow a few minutes to an hour for the email to be delivered.

Contact Support: If you still haven't received your receipt after following the above steps, please reach out to our customer support team. Provide your order details (order number, email address) so we can assist you further.

1. Verify the Details: Double-check the receipt you received and compare it with your order details. Ensure that the receipt details (brand, amount, date, etc.) match what you expected.
2. Contact Support: Please reach out to our customer support team. Provide the following details for quicker resolution:
3. Request for a Corrected Receipt: Once you’ve contacted support, we will review the issue and send you the correct receipt as soon as possible.

We apologize for the inconvenience, and we will do our best to correct the mistake promptly!